Tristan White is the founder and CEO of The Physio Co., a unique healthcare business focused on delivering exceptional physical therapy for seniors that ranked number one on BRW’s list of Australia’s 50 Best Places to Work in 2014, and has consistently been placed on the list for ten consecutive years. He is also the author of the book Culture is Everything: The Story, Secrets & Systems of a Startup That Became Australia’s Best Place to Work.
Tristan is a qualified physical therapist who began his career working in a nursing home. He had originally hoped to work in athletic physical therapy, but after his experience at the nursing home he recognized an immediate and urgent need for a service that could help senior citizens stay mobile, safe and happy.
Tristan built his business from the ground up on a foundation of strong culture, and his own experiences have evolved into his “Culture is Everything” system that helps other business leaders develop a world-class culture in their organizations. The four pillars of Tristan’s system can help any business become a great place to work, and that can lead to increased team efficiency, motivation and morale.
One of the primary things that can elevate your business into a great business is its culture. A strong culture and clear values provide many different benefits to an organization, and it is often the starting point for the Ripple Effect that you’ve heard me speak about so many times. But a great culture is more than a plaque on the wall. It’s something that is found deep within the DNA of the business and its leadership.
Tristan White knows the importance of culture. Tristan is the founder and CEO of The Physio Co., an Australian business that helps bring effective physical therapy to elders and helps them maintain their mobility, safety and independence. The Physio Co. has been rated among the best places to work in Australia for ten consecutive years and even topped the list in 2014, and the main reason is its powerful culture and values.
In this episode, Tristan shares why he founded The Physio Co. and why he realized early on that the best way to grow his organization was through culture-focused and values-focused leadership. Through this commitment to culture, Tristan was able to grow his business from a one-person operation to a large and thriving team that is able to deliver over 200,000 consultations every hear.
I hope that you can derive great wisdom from the story Tristan shares during our conversation. His dedication to culture is something that can benefit every business in every industry. By making your culture an inextricable part of your business, you can begin a powerful Ripple Effect of your own. Please enjoy the episode.
Ways to contact Tristan White:
Terry A. Smith is the Lead Pastor of The Life Christian Church (TLCC) in West Orange, New Jersey. TLCC has grown from a small 54-member congregation to nearly 3,000 members over the course of 27 years. TLCC is widely recognized for the diversity of its membership as well as its powerful leadership culture.
Terry is also the co-founder of the New York City Leadership Center and has served as a board member or leader for many organizations. He is also a respected national and international speaker and the bestselling author of “Live 10: Jumpstart the Best Version of Your Life” and “The Hospitable Leader”.
Terry believes in the idea of hospitable leadership, defined as creating an environment of welcome that embraces diversity and inclusivity. In Terry’s opinion, hospitable leadership is the foundation of every other leadership style and structure. After all, if you don’t invite people in, you can’t hope to lead them.
There are many different styles of leadership, and there are countless leadership methodologies, courses, books, and seminars that each promise to teach you the secrets of becoming an effective leader. But you can’t be a leader if you have no one to lead, and that’s where hospitable leadership comes in.
Terry Smith understands this. Terry serves as the Lead Pastor of The Life Christian Church in New Jersey, and he is an expert in leadership. Terry practices hospitable leadership, which is the idea of creating a diverse and welcoming space for people, allowing them to be open and receptive to your message. Hospitable leadership is closely related to servant leadership, but it also serves as the necessary first step to fostering communication and building trust.
In this episode, Terry shares his thoughts on hospitable leadership and the profound effect it can have on your organization and your team. Hospitable leadership creates an empowering and safe environment that allows the Ripple Effect to flourish and work its magic.
I hope that you will listen to my conversation with Pastor Terry Smith and are able to absorb the incredibly valuable information and strategies he shares. Terry’s thoughts on hospitable leadership will allow you to lay the foundation of openness and trust that is critical for any business leader to be able to more effectively guide their teams. Please enjoy the episode.
Ways to contact Terry A. Smith:
Lila Stewart is the co-founder of Hari Mari, a high-end flip flop brand sold in stores like Nordstrom, Neiman Marcus, Zappos, and by hundreds of other retailers as well as through the company’s own website. These flip flops are made with high-quality materials and feature bold, bright colors and extreme comfort. They have been featured in Forbes Magazine, Vogue Paris and Business Insider among other global media outlets. Hari Mari believes in the Ripple Effect, donating 1% of their sales to the fight against pediatric cancer.
Lila’s journey began in Jakarta, Indonesia, where she and her husband lived for three years. During her time there, Lila volunteered for human rights organization American Women’s Organization of Jakarta. Upon returning to the United States, Lila and her husband realized how stale and low-quality the flip flops available here were, so they set about revitalizing the market with their own high-quality brand. Lila’s philanthropic roots continue today with Hari Mari’s donations to pediatric cancer research.
Lila believes that great leadership stems from lifting up the people around her, treating everyone with fairness, and tackling every challenge with a positive outlook. Lila Stewart is a phenomenal example of how the Ripple Effect can bring lasting, positive changes that go far beyond the profitability of a business and extend outward to the community at large.
What makes a strong business leader? Certainly, guiding the organization toward success is a factor, but an exceptional leader is also a champion for positive company culture, employee engagement and satisfaction, and a sense of family and community. An exceptional leader uses the Ripple Effect to not just run a business but to make lasting positive changes to everyone around them.
Lila Stewart understands that the role a leader plays goes far beyond the bottom line of the business. Lila and her husband co-founded Hari Mari in an effort to bring a quality product to a stagnant and uninspired market. In doing so, they have built a strong organization that offers great value to its customers, takes care of its employees, and gives back to its community through giving a portion of its sales to the fight against pediatric cancer.
In this episode, Lila shares how the idea for Hari Mari came about, and how her philanthropic spirit became interwoven in the company’s culture from its beginning. Lila discusses how her gratitude, mindfulness and passion have all contributed to her success as a leader and to the success of Hari Mari itself.
As you know, I deeply believe in the tremendous power of the Ripple Effect. It is one of the guiding principles of my own work and one of the main themes of the Absolute Advantage podcast. Lila’s story is an excellent example of why the Ripple Effect is such an incredible force and how it can enrich our organizations and our lives. I hope you enjoy my conversation with Lila and are inspired to allow the Ripple Effect to work its magic for you.
Steven Griffith is a respected author and speaker, researcher, performance expert, and a leading authority on the connection between time, productivity and performance. In his work, he recognizes that our use of time is a major indicator (and driver) of our success as business leaders.
Steven is also the author of the new book The Time Cleanse: A Proven System to Eliminate Wasted Time, Realize Your Full Potential, and Reinvest In What Matters Most. In the book, Steven teaches valuable time management skills and helps readers reframe their relationship with time, maximizing the potential of the time they spend. For more than 20 years, Steven has worked with CEOs, entrepreneurs, athletes, business executives, celebrities and other high-profile clientele across the globe.
Steven believes that we are wasting tremendous, reclaimable amounts of time without even realizing it. His own work with his clients has shown that the average person can reclaim ten, twenty, even up to forty hours a week from pointless activities, distractions, unnecessary conversations and other insidious “time toxins” that don’t reward us for the time we spend on them. We can save those wasted moments and channel them into things that matter, making us happier and more productive.
How many times in your week do you find yourself wishing you had more time in your day to be more productive? How often do you say “I don’t have time for that right now”? How often do you catch yourself wishing you had more leisure time or more time to focus on the things you enjoy?
Steven Griffith has the solution that will allow you to reclaim more precious time in your week. Steven is an expert in time management, and he has helped high-profile clients all over the world recover time that would otherwise be wasted. Steven has identified “time toxins,” distractions and other unproductive wastes of time that we can easily sacrifice hours of our week too, without even realizing that we’re doing it.
In this episode, Steven shares valuable strategies for identifying your unnecessary time sinks and then reclaiming your time from them. You are going to be shocked when you realize exactly how much of your valuable time is being wasted on time toxins throughout your life. Learn from Steven’s wisdom and, instead of asking yourself where the time has gone, start asking yourself what you’re going to do with all those reclaimed hours!
Ways to contact Steven Griffith: